FAQ

Yes, the Power L device is designed for both kids and adults who are looking to improve their swinging and throwing technique in baseball or softball.

The Power L device ensures precise arm spacing, helping users develop a consistent and efficient swinging and throwing motion. By practicing with Power L, players can refine their mechanics and achieve better results on the field.

Use this text to answer questions in as much detail as possible for your customers.

Yes, the Power L device is suitable for players of all ages and skill levels. Whether you're a beginner learning the basics or a seasoned athlete looking to fine-tune your technique, Power L can help you reach your goals.

Yes, the Power L device is designed to be user-friendly and intuitive. Simply follow the included instructions for setup and practice sessions to start improving your swinging and throwing immediately.

Results may vary depending on individual skill level and frequency of use. However, many users report seeing improvements in their swinging and throwing mechanics as soon as the first use.

Absolutely. The Power L device is proudly made in the USA with premium materials and is built to withstand regular use during practice sessions. Rest assured that you're investing in a high-quality training tool that will last.

Yes, the Power L device is versatile and can be used for both baseball and softball training.

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it – unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To start a return, please contact us at powerlhitting@gmail.com. We will provide you with a return shipping label and instructions on where to send your package. Please note that items returned without prior authorization will not be accepted

Yes, we offer free return shipping for all eligible returns.

Please inspect your order upon receipt. If you notice any damages or issues, contact us immediately so we can evaluate the problem and make it right.

No, we do not charge any restocking fees for returns.

The fastest way to exchange an item is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, you will be automatically refunded via your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process the refund. If more than 15 business days have passed since we approved your return, please contact us at powerlhitting@gmail.com.

Please allow 3-5 business days for us to carefully process and prepare your order. Your satisfaction is our priority, and we take the time to ensure each item is packed with care.

We offer expedited shipping options at checkout for your convenience. Choose the option that best fits your needs to receive your order in a timely manner.

Shipping times vary depending on your location and the shipping method selected. Rest assured, we work diligently with our shipping partners to get your order to you as quickly as possible.

Yes, you can track your order's journey with the tracking information provided. You'll receive updates every step of the way, allowing you to monitor your delivery's progress with ease.

Yes, we proudly serve customers worldwide. While international shipping may take longer due to customs and other factors, we're dedicated to ensuring a smooth delivery process for all orders.

Our customer service team is here to assist you. Please don't hesitate to reach out to us at powerlhitting@gmail.com with any inquiries you may have regarding your order or shipping.

At POWER L, we value your satisfaction with every purchase. As a print-on-demand company, we understand the unique nature of our products, which are produced only once ordered. Therefore, we've crafted the following return policy to address various scenarios:

Returns and Exchanges:
We regret that we are unable to accommodate returns or exchanges for sizing, color, or change-of-mind situations for both apparel and accessories. Please review product details carefully before placing your order to ensure it meets your specifications.

Damaged Products or Manufacturing Errors:
Should you receive a damaged product or encounter a manufacturing error, we're committed to resolving the issue promptly. Contact our team within 30 days of product delivery using the “Submit issue” form and provide clear photos illustrating the issue. For cases involving multiple products with the same design, include additional photos or videos showing all affected items visible in one frame for confirmation purposes.

Replacements or Refunds:
Upon confirmation of the issue, we offer a free replacement or a full refund, based on your preference.

Unsuccessful Delivery:
In the event of an unsuccessful delivery, you have two options:

1. Replacement with Extra Charge: Opt for a replacement with an additional charge.
2. Partial Refund: Choose a partial refund.

Print Placement Tolerance:
For DTG (Direct-to-Garment) products, please note that there's a tolerance of 0.5" for print placement. Minor variations in print placement within this tolerance range will not be considered defects.

We appreciate your understanding of our return policy. Should you have any questions or concerns, our customer service team is here to assist you.